Is Social Media Partly To Blame? Someone I know well who works for a multinational corporation has been experiencing an interesting glass ceiling: too much experience. Now, I am not talking about that condition where an airline pilot applies to become a flight attendant, but something much less justifiable. A friend of mine works for […]

Good business stands tall on principle. Short can be a benign term used to describe length, but so often it conveys a sense of insufficiency. For example, coming-up-short, short shrift, shorting a company’s stock, shortness of breath or being short-handed. Indeed, life is short so we want to make the most of it, right? A […]

Who Cares? I received an email today aimed at small business owners titled “Instagram, Who Needs It?” Inside the email was the tagline, “Hashtag Your Way Into Your Customers’ Hearts”. The sole subheading within the body of the email said, “Use Hashtags to Build Community”. The email was from a company that sells costly software […]

Business Improvement and the 80/20 Rule I was asked yesterday, and am often asked, to recommend a book or a website to help someone operating a small business.  “What specifically do you need help with?” — “Oh, just getting better in general.” This is like telling your doctor that you don’t know where the pain […]

I Don’t Know What I Would Do Without My Volunteer Help IMO, volunteer labor in small business is great!  (That is, if the exit plan is to close down one day, and there is no risk that the volunteer(s) will ever cause trouble by demanding back-pay, equity-in-exchange for pay, or be a problem in the […]