But Access To The Haystack Is Gonna Cost Ya. Another thought to file under the “you get what you pay for” column. A retailer recently complained to me about an occasional but increasing incidence of customers looking for small parts in a category he sells (and used to sell much more of).  Yet as more […]

Good business stands tall on principle. Short can be a benign term used to describe length, but so often it conveys a sense of insufficiency. For example, coming-up-short, short shrift, shorting a company’s stock, shortness of breath or being short-handed. Indeed, life is short so we want to make the most of it, right? A […]

But Don’t Sing His Every Tune… My co-SCORE-mentor colleague and friend Mark Wolfson sent me this article written for EarlyToRise.com by Mr. Craig Ballantyne. Half-way through Mr. Ballantyne’s opening paragraph, I already knew who his award winner was, and I agree. Speaking purely scientifically and not politically, I have been watching the GOP race unfold […]

Follow the Money Dating myself, I remember days long before the internet when all that small clothing retailers had to worry about was department store competition.  But in those teenage and college years, I was not yet tuned-in to the marketplace mechanics of distribution.  What I was tuned-in to was my mother’s viewpoint of retail […]

That’s a Mouthful, Literally A lot of younger and smaller specialty brands these days complain that specialty retailers won’t change with the changing marketplace. Brick-and-mortar retailers cannot rest on their laurels and expect customers to sustain a shop-local business model while they refuse to adapt their business practices for an online-savvy consumer. On this point, […]